Everett Burgan, Jr.'s Resume

EVERETT BOYCE BURGAN, JR.

Sicklerville, New Jersey 08081

http://www.eburganjr.net

EDUCATION
Immaculata University, Immaculata, PA, August 2007 - Present
BS in Business Administration, Minor: Finance, Added Concentration: Information Technology, 3.33 Grade Point Average
Clementon Park & Splash World, Clementon, NJ, January 2010 - Present
Human Resources Intern. Major projects include: Creation and implementation of employee recognition program, creation of online application system, and creation of online employee system.
Circuit City, Sicklerville, NJ, May 2008 - August 2008
Retail Management Intern. Responsible for training team on products, meeting department sales goals, merchandising, and ensuring superior customer service. Attended weekly and monthly sales meetings and conference calls.

UNIVERSITY ORGANIZATIONS
Cue & Curtain - Stage Manager Technology Club/Association for Computing Machinery - Vice President Residence Council - Treasurer

AWARDS AND HONORS
T-Mobile Winner's Circle 2010 - Top Performers Recognition. Top Half of 1% of T-Mobile employees are entered to Winner's Circle. University Academic Scholarships (2007, 2008, 2009) National Honor Society in High School (2006) National Honor Roll in High School (2005)

WORK EXPERIENCE
November 2009 - Present	Deptford, NJ
Retail Sales Associate & Key Holder (Part-Time), T-Mobile USA, Inc.
Evaluate customer needs through problem solving and building a relationship Selling wireless communication devices and services Guiding other employees through coaching and role-playing Managing store operations during designated Leader-On-Duty shifts. Proven top performer with Winner's Circle Award -
April 2010 - September 2010	Clementon, NJ
Assistant Manager for Rides (Seasonal), Clementon Park & Splash World
Implemented new training program Designed new system to accurately track ride operator certifications Scheduled employees within department budget and department needs Supervised team members during normal business hours -
November 2008 - April 2010	Immaculata, PA
Web Developer (Work-Study), Immaculata University
Managed and moderated content on the Immaculata Web site Migrated and created new content Direct assistant to the Webmaster Incorporated personal usage of content management system to build new applications for university usage -
August 2009 - November 2009	Jackson, NJ
Ride Host (Seasonal), Six Flags Great Adventure
Operated assigned attraction as trained Ensured the safety of self, guests, and other team members by adhering to safety policies provided by management Up-sold by offering other attractions and products to all park guests Provided a friendly, clean, fast, safe, and fun environment -
April 2009 - September 2009	Clementon, NJ
Operations Supervisor for Rides (Seasonal), Clementon Park & Splash World
Oversaw ride operations Maintained an efficient and safe department by properly training and directing team members Created a positive work environment by demonstrating a positive attitude Adhered to budget by managing payroll -
August 2007 - May 2009	Immaculata, PA
Admissions Systems Supervisor (Work-Study), Immaculata University
Managed data entered in the BANNER system. Part of the Student Admissions Representative (StAR) program Provided tours to prospective students and their families Assisted high school students in making their college decisions -
June 2007 - March 2009	Sicklerville, NJ
Sales Supervisor (Part-Time), Circuit City Stores, Inc.
Achieved sales goals and quotas by focusing on company values and aligning sales techniques with company training Trained subordinates on new technology Encouraged team to utilize new sales techniques to close sales easily and with higher profits Managed a team that lead the South New Jersey district in Digital Imaging sales for 3 consecutive months -
April 2006 - June 2007	Glassboro, NJ
In-Store Technician & Sales Associate (Part-Time), Staples
Troubleshooted customer PC's to determine issues Provided solutions based on initial diagnostics Up-sold products and services to increase department revenue and reach sales quotas -
May 2005 - September 2005	Clementon, NJ
Certified Ride Operator, Clementon Amusement Park & Splash World
Properly operated attractions as trained Provided excellent guest service Followed all safety procedures to ensure a safe experience for both employees and park guests -

SKILLS
Retail & General Business Skills Consumer Sales Customer/Guest Service Money Handling Management Computer Skills Microsoft Office & Related Software Data Entry General Web Design & Development Windows & Mac Operating Systems Amusement Park & Entertainment Skills Amusement Park Management Human Resources/Payroll Scheduling, Budgeting State Certifications and Training

REFERENCES
References are available upon request. -		-